Customer Service Representative & Planning Support

Wavre
Solliciteren

Functieomschrijving

Our client, a small company belonging to a French Industrial Group located in the Wavre city center, is joining forces with Proselect in order to find their:

“Customer Service Representative & Planning Support”

  1. Uw uitdaging!

    Information Processing, Planning & Organization

    Your main responsibilities will be: 

    –        To be the primary contact with customers, warehouse, transport & installation companies and deal with the administrative documents and procedures.

    –        Provide Customer Service to our European customers (mainly the non French speaking ones). This includes order entry, order confirmations, … 

    –        Maintain good relationships with Customers, Subcontractors, Team, while striving to improve current working practices and proactively providing solutions to problems.

    –        Maintain data in BOB Sage and other systems to ensure full and proper use of the system.

    –        Ensure correct levels of stock based on planning and open orders.

    –        Purchase order entry to suppliers, follow-up on logistics and complaints.

    –        Coordinate subcontractors interventions at customers.

  2. Uw talenten

    Autonomous, Pep’s & Creative

    –        Higher Education Degree.

    –        Minimum 3 years experience in Sales Support and/or Inside Sales (experience in international commerce/export management/logistics is a strong asset).

    –        Fluency in French and English (spoken & written); Spanish &/or Italian is an asset.

    –        Customer focus and pro-active attitude.

    –        Flexible, dynamic, eager to learn and open to change.

    –        Good analytical skills, process oriented and able to challenge current processes.

  3. Onze aanbieding

    Get Challenged !

    Our client, is offering a position in a work environment on a human scale, respectful and open-minded.

    Salary package

    –        Competitive salary based on experience

    –        Extra benefits (healthcare insurance, chèques repas,…)