Customer Service Representative & Planning Support
Wavre
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Job description
Our client, a small company belonging to a French Industrial Group located in the Wavre city center, is joining forces with Proselect in order to find their:
“Customer Service Representative & Planning Support”
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Your challenge!
Information Processing, Planning & OrganizationYour main responsibilities will be:
– To be the primary contact with customers, warehouse, transport & installation companies and deal with the administrative documents and procedures.
– Provide Customer Service to our European customers (mainly the non French speaking ones). This includes order entry, order confirmations, …
– Maintain good relationships with Customers, Subcontractors, Team, while striving to improve current working practices and proactively providing solutions to problems.
– Maintain data in BOB Sage and other systems to ensure full and proper use of the system.
– Ensure correct levels of stock based on planning and open orders.
– Purchase order entry to suppliers, follow-up on logistics and complaints.
– Coordinate subcontractors interventions at customers.
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Your talents
Autonomous, Pep’s & Creative– Higher Education Degree.
– Minimum 3 years experience in Sales Support and/or Inside Sales (experience in international commerce/export management/logistics is a strong asset).
– Fluency in French and English (spoken & written); Spanish &/or Italian is an asset.
– Customer focus and pro-active attitude.
– Flexible, dynamic, eager to learn and open to change.
– Good analytical skills, process oriented and able to challenge current processes.
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Our offer
Get Challenged !Our client, is offering a position in a work environment on a human scale, respectful and open-minded.
Salary package
– Competitive salary based on experience
– Extra benefits (healthcare insurance, chèques repas,…)
